Policies

Welcome to our Virtual Gallery of Artists  --  Please enjoy perusing the creativity
If you're interested in purchasing a piece of artwork you see on this site, please call the gallery at 530-887-9150 during open hours and the artist on duty can tell you if that piece is still available for sale.  If you’re picking up the artwork from the gallery in Auburn, payment can be taken over the phone and the artwork will be held for pick up.  If you require the artwork to be shipped, make sure you read the listing to see if that artist is willing to ship. Once you have contacted the artist (either via email or with the gallery’s assistance) and arranged the terms of shipment, the gallery can process your purchase of the artwork.

Some of our items can be shipped anywhere in the United States. Other items will need to be picked up locally at our gallery in Auburn, CA. Each listing will indicate if the item is available for shipping or not. Anything that is available for shipping can also be picked up directly at the gallery. Please call the gallery during open hours to arrange for pick-up (Thurs-Sun 10am-5pm): 530-887-9150.

If shipping is available for an item, you can contact the artist (there will be a link in the listing) to find out how much the shipping will be and to arrange payment for the shipping. These postage arrangements are handled outside of the online purchase of this website. We are a co-op of almost 60 different artists and since each artist is doing the shipping themselves; they will be deciding how they want to take payment for the postage and what that postage cost will be. The purchase of the item will still take place in this online shop... but if you want shipping and the listing indicates the artist will ship the item, the shipping cost and payment are handled via email between the customer and the artist.

Our in store policy is "no returns" but we understand that online shopping is a little different. We will offer returns for a full refund of the item's price (plus any taxes paid), once the item is returned to us in the same condition in which it was sent. Unfortunately, we can not reimburse the shipping cost (in either direction).

If you have any comments, questions, or feedback for the artist, we would love for you to contact us (by clicking on the CONTACT tab in our website menu) or by clicking here.